Welcome to Joseph Tree Felling and Garden Services. By using our services or visiting our website, you agree to the following terms and conditions. If you do not agree with these terms, please do not use our services.
1. Services Provided
Joseph Tree Felling and Garden Services offers professional tree felling, garden maintenance, stump removal, bush clearing, and other related services in Pinetown, Kloof, Gillitts, Hillcrest, Waterfall, Westville, Marianhill, Durban, and surrounding areas. All services are provided as described on our website or as agreed upon in a formal service agreement.
2. Service Requests & Quotes
- When you request a service or quote, you will be provided with an estimate based on the specifics of your job, such as the size of the tree, the type of service, and the location.
- We aim to provide accurate and competitive quotes, but please note that final pricing may vary based on site conditions or unforeseen circumstances.
3. Payment
- Payment for services is due upon completion unless otherwise agreed upon.
- Failure to make payment within the agreed timeframe may result in additional charges or service suspension.
4. Customer Responsibilities
- You are responsible for ensuring access to the work site and notifying us of any special instructions, restrictions, or hazardous conditions that may impact the job.
- If necessary, you must secure any required permits or permissions for the work being carried out.
5. Safety
- Safety is our top priority. We use industry-standard tools and safety measures to ensure that all work is performed safely and professionally.
- Our team is fully insured. However, we are not responsible for any pre-existing damage to your property, structures, or landscaping not caused by our services.
6. Cancellations & Rescheduling
- If you need to cancel or reschedule a service, please inform us at least 24 hours in advance. Failure to provide proper notice may incur a cancellation fee.
- We reserve the right to reschedule services due to weather conditions or other unforeseen circumstances, and we will notify you as soon as possible if this occurs.
7. Liability Limitations
- While we take every precaution to protect your property, Joseph Tree Felling and Garden Services is not liable for any damage caused by factors beyond our control, such as severe weather or natural disasters.
- We are not responsible for any damage to underground utilities or other unseen features on your property unless clearly marked before work begins.
8. Privacy
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.
9. Modifications to Terms of Service
We reserve the right to modify these terms of service at any time. Any changes will be posted on our website, and the updated terms will take effect immediately upon posting.
10. Governing Law
These terms of service are governed by the laws of South Africa. Any disputes arising from the use of our services will be resolved in the courts of South Africa.
11. Contact Information
If you have any questions about these Terms of Service or need assistance with our services, please contact us at:
📧 Email: info@treefelling.co.za
📞 Phone: 062 309 9613
By using Joseph Tree Felling and Garden Services, you agree to abide by these terms and conditions. Thank you for choosing us for your tree and garden needs!
